Sales Associate – #5541 – S
Job Developer:
Paul Robertson
The Sales Associate is responsible for providing prompt, courteous and efficient service to customers. Advise customers on appropriate merchandise and related items; processing transactions (cash, credit card, debit card) using retail software; ticketing and replenishing merchandise, cycle counting; general housekeeping of shelves, loss prevention, merchandising, restocking and staying current with trends in the industry.
Full Time (minimum 30 hours) and Part time (minimum 15 hours) are available.
Duties:
- Assist customers in locating merchandising in store, on homehardware.com, as well as processing special orders
- Determine customer’s needs by asking open-ended questions
- Assist customers in locating and comparing merchandise
- Assist customers with carrying out of large or heavy items
- Relieve as cashier when necessary
- Follow procedures and maintain standards according to store policy in the following areas: loss prevention, receiving and pricing goods, merchandise handling and presentation, housekeeping, reordering merchandise, restocking shelves and handling cash
- Advise the designated manager of shortages, damaged goods, back-orders etc
- Change prices on merchandise, bins, displays, etc. as necessary
- Build special displays and signage for sales, promotions and other special events
- Remove sales and promotional displays, prices etc. and rearrange stock following promotional events
- Work on special projects as assigned by department manager
- Work on additional duties and assignments as assigned by management
- Work in a safe manner in accordance to provincial and federal safety legislation, as well as use of good common sense. Report any potential hazards and unsafe behavior to management in order to have the situation corrected
Requirements:
- Ability to work a flexible schedule including weekends, evenings and holidays
- Friendly and helpful attitude toward customers
- Excellent communication skills
- High School graduation or equivalent
- Willingness to learn
- Prior retail experience beneficial
- Creative abilities for making attractive in-store displays
- Willingness to continually develop professional skills and knowledge base
- Ability to work cooperatively in a team atmosphere
