Reception & Research Assistant – #5807 -A
St. Catharines Enterprise Centre (SCEC)
The St. Catharines Enterprise Centre (SCEC) requires a temporary, part-time Reception and Research Assistant to help with office programming. Reporting to the Small Business Consultant & Manager, the successful applicant will assist in delivering programming that benefits small business owners and startups.
- First point of contact for inquiries to the Enterprise Centre via phone, email and walk in visits
- Share business information and resources with clients
- Coordinate the client intake process
- Prepare startup packages and handouts
- Gather information for client meetings and for client follow up
- Provide information, and customer service to entrepreneurs in the process of starting or running a small business
- Organize seminars and workshops including registrations, reminders, confirming speakers and related logistics
- Assist in event management
- Client Relationship Management data entry
- Collect, record and submit statistics to the SCEC Manager
- Maintain files and spreadsheets for Economic Impact Tracking, Enterprise Centre Reporting and similar record keeping needs
- Assist in Economic Impact Tracking activities
- Assist in the day to day operations and programming as part of the team at the SCEC
- College Diploma or Certificate
- Two years’ experience in a customer service and administrative capacity related to the duties listed above normally acquired through a combination of education and related work experience
- Organizational skills and proven record-keeping abilities
- Research, analytical, and organizational skills
- Ability to learn and share business concepts
- Strong computer skills including Microsoft Word, Excel, PowerPoint, email and internet (or other similar software programs)
- Experience with Customer Relationship Management software (Salesforce) considered an asset
- Ability to coordinate diverse programs and people
- The ability to recognize and keep confidential information
- A demonstrated commitment to enhancing safety culture
***Applications will only be accepted through the City of St. Catharines website:
https://trr.tbe.taleo.net/trr01/ats/careers/v2/viewRequisition?org=COSC&cws=37&rid=1251
Expected Work Location: St. Catharines Enterprise Centre (14 Ontario Street)
Hours of Work: Monday through Friday, 25 hours per week
THIS IS A TEMPORARY, PART-TIME POSITION FOR APPROXIMATELY SIX MONTHS
APPLICATION DEADLINE IS 11:59 P.M. ON TUESDAY, JULY 2, 2019
The City of St. Catharines is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment and selection process. Please advise the Human Resources Division to ensure your accessibility needs are accommodated throughout this process.
