Associate Insurance Advisor I – #4608 -S
Job Developer:
Kristen Butryn
The Co-operators Group Limited
The Associate Insurance Advisor I is a key player in the support and development of the agency operation primarily through the sales and service of The Co-operators personal lines products (auto and home insurance) and may provide some basic support for additional product lines.
Duties:
What you’re responsible for:
- Sales, service and profitable growth of personal lines insurance products
- Advise and recommend coverages and policies that best meet client needs
- Prospect and cross sell by identifying and recommending additional products/services that benefit the client
- Complete front-line risk assessment and selection following underwriting guidelines
- Identify which risks require inspections and re-inspections. May be required to complete inspections
- Achieve individual goals for client service, sales, quality and productivity
- Support programs to build multi-client relationships
- Respond to client questions and concerns, resolve customer complaints and escalate issues appropriately
Requirements:
What to expect:
- Strict confidentiality with respect to client’s financial status and other personal information
- This role involves direct contact with clients and/or service providers in their environment
- You may be required have your own vehicle, valid driver’s license and insurance
- You will be subject to a Criminal Record and Consumer History background check as a condition of employment, in the event you are the successful candidate
To be successful:
- You remain focused and optimistic in the pursuit of a goal, despite barriers, until the objective is achieved and effectively manage your time in the quest of client satisfaction
- You leverage information about client’s needs and situations to qualify sales opportunities and exhibit strong communication skills that allow you to clearly convey messages
- You are committed to continuous improvement and building productive client relationships in order to exceed client expectations
- You’re an effective team player and provide guidance to support the development of your peers
To join our team:
- General Insurance License is required or must obtain within two (2) months
- Meet all provincial-licensing requirements in accordance with continuing education in order to obtain and maintain all licenses
- One (1) year sales and service experience or related business experience is preferred
- Knowledge of auto and property insurance products and experience with selling techniques is an asset
What we offer:
- Training and development opportunities to grow your career with one of Canada’s Best Employers
- Opportunities to give back to your community
- A competitive compensation package and benefits program
