Sales Associate – #5734 – S
Job Developer:
Paul Robertson
Home Hardware Building Centre - Smithville
Home Hardware Building Centre in Smithville is looking to hire a Full Time Sales Associate. The Sales Associate is responsible for providing prompt, courteous and efficient service to customers. Advise customers on appropriate merchandise and related items; processing transactions (cash, credit card, debit card) using retail software; ticketing and replenishing merchandise, cycle counting; general housekeeping of shelves, loss prevention, merchandising, restocking and staying current with trends in the industry.
Duties:
- Assist customers in locating merchandising in store, on homehardware.com, as well as processing special
- Ensure customers are greeted within 30 seconds of entering the store or your department
- Determine customer’s needs by asking open-ended questions
- Communicate product knowledge to the customer as appropriate
- Assist customers in locating and comparing merchandise
- Assist customers with finding all items needed to complete their project
- Assist customers with carrying out of large or heavy items
- Relieve as cashier when necessary
- Advise the designated manager of shortages, damaged goods, back-orders etc
- Change prices on merchandise, bins, displays, etc. as necessary
- Build special displays and signage for sales, promotions and other special events
- Remove sales and promotional displays, prices etc. and rearrange stock following promotional events
- Help unload incoming trucks
- Check incoming merchandise against invoices to spot shortages, damaged goods, back-orders, etc
- Keep stock in storage area neat, clean, and orderly
- Attend store meetings, training sessions, etc. as required
- Work on special projects as assigned by department manager
- Work on additional duties and assignments as assigned by management
- Work in a safe manner in accordance to provincial and federal safety legislation, as well as use of good common sense
- Report any potential hazards and unsafe behavior to management in order to have the situation corrected
Requirements:
- Ability to work a flexible schedule including weekends, evenings and holidays
- Friendly and helpful attitude toward customers
- Excellent communication skills
- High School graduation or equivalent
- Willingness to learn
- Good mathematical skills
- Prior retail experience beneficial
- Creative abilities for making attractive in-store displays
- Willingness to continually develop professional skills and knowledge base
- Ability to work co-operatively in a team atmosphere
