Inside Sales Support – #7763 – S

Moyer Diebel
Moyer Diebel Limited is a leading manufacturer of stainless steel Commercial Dishwashers and we are looking for an Inside Sales Support specialist to join our Customer Service department.
The primary responsibility of this position is entering and maintaining sales orders in the Company’s ERP as well as providing clerical support to Customer Service and other departments.
- Enter parts orders in Company’s ERP; confirm accuracy of quantity & pricing on all entered orders
- Sales order maintenance (e.g. adjusting shipping dates and quantities as instructed)
- Print parts backorders & shipping documents
- Maintain customer service filing system
- Match invoices with packing slips and shipping documents on a daily basis
- Provide back-up to Customer Service Coordinator
- Occasional equipment order entry & maintenance
- Occasional equipment shipping (update orders & generate shipping documents)
- Communicate with other departments in-person, by phone, and by email
- Clerical support: generally assist with the operation of the office as assigned (e.g.: phone coverage, general administrative/clerical duties, emergency sickness/vacation coverage)
- Perform other duties as assigned
- Post-secondary education (Business degree/diploma preferred)
- Excellent computer skills (Windows, Microsoft Word, Excel, Outlook)
- Previous experience with ERP (preferably Microsoft Dynamics AX) is a must
- Previous experience in a similar role (order entry and processing) is an asset
- Previous experience in manufacturing field is an asset
- Exceptional attention to details and the ability to communicate efficiently
- Capacity to verify documents and forms for accuracy and completeness
- Ability to understand and follow written and verbal instructions
- Strong organizational skills
- Excellent interpersonal and verbal and written communication skills
- Ability to work independently and handle multiple tasks, deal with interruptions and prioritize work
- Willingness to learn
What we Offer:
- Paid Benefits - Health, Vision, Dental, Life Insurance after successful completion of the probationary period
- Employee and Family Assistance Program
- Defined Contribution Pension Plan after successful completion of 6 months of employment
- Schedule: Monday – Friday (flexible hours)