Inside Sales Support – #7763 – S

• Enter parts orders in Company’s ERP; confirm accuracy of quantity & pricing on all entered orders
• Sales order maintenance (e.g. adjusting shipping dates and quantities as instructed)
• Print parts backorders & shipping documents
• Maintain customer service filing system
• Match invoices with packing slips and shipping documents on a daily basis
• Provide back-up to Customer Service Coordinator
• Occasional equipment order entry & maintenance
• Occasional equipment shipping (update orders & generate shipping documents)
• Communicate with other departments in-person, by phone, and by email
• Clerical support: generally assist with the operation of the office as assigned (e.g.: phone coverage, general administrative/clerical duties, emergency sickness/vacation coverage)
• Perform other duties as assigned

• Post-secondary education (Business degree/diploma preferred)
• Excellent computer skills (Windows, Microsoft Word, Excel, Outlook)
• Previous experience with ERP (preferably Microsoft Dynamics AX) is a must
• Previous experience in a similar role (order entry and processing) is an asset
• Previous experience in manufacturing field is an asset
• Exceptional attention to details and the ability to communicate efficiently
• Capacity to verify documents and forms for accuracy and completeness
• Ability to understand and follow written and verbal instructions
• Strong organizational skills
• Excellent interpersonal and verbal and written communication skills
• Ability to work independently and handle multiple tasks, deal with interruptions and prioritize work
• Willingness to learn

What we Offer:

• Paid Benefits - Health, Vision, Dental, Life Insurance after successful completion of the probationary period
• Employee and Family Assistance Program
• Defined Contribution Pension Plan after successful completion of 6 months of employment
• Schedule: Monday – Friday (flexible hours)