Tourism Administrative Assistant #8423 – A
Job Developer:
Lindsay Cairns
Niagara Gateway
In this position, you will be enrolled as Tourism Administrative Assistant at Niagara Gateway Information Centre, a non-profit organization, located in Grimsby.
The Niagara Gateway Information Centre’s mission is to educate, inform and showcase the beauty of the Niagara Region to visitors, through our highly trained local tourism counselor. We serve all 4 Corners of the Niagara Region and represent all 12 municipalities. Our Information Centre Kiosk serves as a vital resource to thousands of annual visitors who rely on our local guides to provide them with knowledgeable guidance as they explore all that the Niagara Region has to offer.
Duties:
- Provide administrative support (prepare, process and manage documents)
- Evaluate and contact potential clients via email or phone calls maintaining contact lists
- Open and close the Information Centre
- Respond to daily walk-ins, calls and e-mails inquiries from the general public/tourists and clients
- Process daily correspondence/mail
- Prepare monthly reports
- Maintain stockroom inventory in a highly organized manner
- Set-up displays and brochure racks in an organized, neat, and accessible manner
- Stocking shelves, sell products and handle cash transactions
- Make sure TVs and Signs advertisements are working
- Light housekeeping/cleaning
Requirements:
- Computer skills. Microsoft Office (Word, Excel, PowerPoint and Outlook) and Google Workspace (Gmail, Drive, Docs, Meet and Calendar)
- Knowledge of local and regional attractions, events, businesses, services, and products
- Well-developed enthusiasm and interest in promoting tourism
- Excellent communication skills
- Good customer service and organizational skills
- Able to work independently and create work during slow times
Experience:
- Diploma in Business or Tourism preferred
- Experience in customer service and administration
- Sales and marketing experience are an asset
