Operations Manager – Poultry Services – #7995 – L
Premier Family Farms
Premier Family Farms (“Premier”) is an integrated group that manages a supply chain of poultry through several operating divisions. Premier is profitable and growing, in particular with international sales of our Kosher product line. Premier is family-owned and operated and is the only certified producer of Kosher poultry products in Ontario.
Current Opportunity:
We are looking for an Operations Manager to oversee all aspects of the service division including, transportation, catching, maintenance shop, and operations administration.
When applying for this position, please be sure to include your salary expectations within your application.
Specializing in both general management and project management, you will be responsible for:
- Executing business strategies by creating or improving processes and procedures to improve performance
- Providing effective leadership for the operational team, including drivers, dispatchers, catchers, office, service personnel and supervisors
- Maintaining a strong safety culture and monitor safety processes / training
- Monitoring departmental performance against goals to ensure that progress is being made and corrective action is taking place when / if necessary
- Meeting regularly with department leaders and facilitating resolution of issues / problems between units
- Recruiting, hiring, terminations and performance management of the poultry division
- Managing moral in the department by setting and demonstrating strong business ethic for dealing with employees, suppliers and customers
- Developing and enhancing policies, procedures and service systems to meet the goals of the department
- Budget preparation and monitoring of the department P&L
- Monitoring financial performance to ensure the department is meeting or exceeding budgetary commitment
- Analyzing and reporting on the daily, monthly and annually department's key performance indicators and industry trends
- Handling customer inquiries and complaints which are escalated from the departments
- Ensuring that employees adhere to company policies and procedures
- Ensuring employees comply with all relevant government regulations
You are a big picture thinker and have an acute understanding of all aspects of the operation at all times, its goals and priorities. You possess the following qualifications and characteristics:
- minimum of 5 years management experience within the Food Transportation or Poultry industry
- University degree or combined diploma & experience
- Proven leadership abilities
- Excellent online and field research skills
- Written and verbal presentation skills
- Strong knowledge of and dedication to safety regulations and best practices
- Able to identify key issues; creatively and strategically overcome internal challenges or obstacles
- A clear and solid understanding of personnel policies, practices and procedures
- Effective attention to detail and high degree of accuracy
- High level of integrity, confidentiality and accountability
- Sound analytical thinking, planning, prioritizing, and execution skills
- A well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills
