Employment Help Centre
  • Job Search
    • Job Board
    • Online Employment Advisor
  • Employers
  • Workshops
  • Programs
    • Better Jobs Ontario
    • Canada-Ontario Job Grant (COJG)
  • About Us
    • Company Profile
    • The EHC Team
    • Board of Directors
    • Volunteer With Us
    • Supporters
  • Contact
  • Search
  • Menu Menu
  • Facebook
  • Twitter

Contractor Desk Associate – #5539 – S

Job Developer:
Paul Robertson
  • Full Time
  • Smithville
  • Posted on March 5
  • This position has been filled.
  • Wage: $16.00/hour - $18.00/hour
  • Job ID: 5539

This role is responsible for providing prompt courteous and efficient service to customers, advising them on appropriate merchandise and related items. Duties include being familiar with pricing, local building codes, types of building permits issued, preparing quotations, knowledge of rental equipment as well as a variety of other related duties. Candidates must perform all assigned tasks with sufficient speed and accuracy to avoid adverse impact on the level of service to customers and to achieve sales profitability.

Full-time (35+ hours) and Part-time (20-30 hours) hours are available.

 

Duties:
  • Determine customer’s needs by asking open-ended questions
  • Communicate product knowledge to the customer as appropriate
  • Process special orders for non-stock or out of stock items
  • Be familiar with and maintain up-to-date information on pricing
  • Know local building codes
  • Know types of building permits issued
  • Know prices, practices, and policies of the company’s competitors
  • Help customers solve building problems
  • Update yourself with practical knowledge of building materials and lumber products, including their uses, advantages, and disadvantages
  • Resolve customer complaints
  • Be familiar with current yard inventory and surplus items
  • Suggest rule, policy and / or procedural changes when you believe they would improve efficiency, sales, profits, morale, etc
  • Maintain professional confidentiality of all store and customer records
  • Work on additional duties and assignments as assigned by management
  • Work in a safe manner in accordance to provincial and federal safety legislation, as well as use of good common sense. Report any potential hazards and unsafe behavior to management in order to have the situation corrected
Requirements:
  • Ability to work a flexible schedule including weekends, evenings and holidays
  • Friendly and helpful attitude toward customers
  • Good mathematical skills
  • Must be able to communicate effectively and persuasively with employees, management, suppliers, and customers, to obtain accurate information for pricing, estimates, quotations, etc
  • Willingness to learn
  • Prior experience in lumber and building materials required
  • Knowledge of rental equipment required
  • Willingness to continually develop professional skills and knowledge base
  • High School graduate or equivalent
  • Ability to work cooperatively in a team atmosphere.

Upcoming Events

Jun 14
9:00 am - 11:00 am Event Series

Online Health and Safety Certification

Jun 21
9:00 am - 11:00 am Event Series

Online Interview Skills Workshop

Jul 5
9:00 am - 11:00 am Event Series

Online WHMIS Certification

Jul 12
9:00 am - 11:00 am Event Series

Online Health and Safety Certification

Jul 19
9:00 am - 11:00 am Event Series

Online Interview Skills Workshop

View Calendar

Employment Help Centre

Let’s Get To Work!

We Are Open For In-Person Services By Appointment

To schedule an appointment with one of our Employment Advisors or use our resource area, please contact us by phone or email at any of our 3 locations.

Monday – Friday | 8:30am – 4:30pm

Beamsville

Academy Plaza
4520 Ontario St.
Beamsville, ON

905-563-9675

Grimsby

Village Inn Centre
63 Main St. West
Grimsby, ON

905-309-9675

Smithville

Village Square Plaza
249 St. Catharine St.
Smithville, ON

905-957-9675

In light of the continued concerns we are facing as a community related to COVID-19, the Employment Help Centre (EHC) continues to update and make ongoing and necessary changes to our services. The EHC continues to provide in-person and virtual appointments to minimize person-to-person contact and ensure all visitors feel safe and comfortable in our space.

Employment Ontario Tri-WordMark 2021

This Employment Ontario service is funded by the Ontario government. The views expressed on this website are the views of the Employment Help Centre and do not necessarily reflect those of the Ministry.

© COPYRIGHT 2023 - EMPLOYMENT HELP CENTRE
  • CUSTOMER SERVICE CHARTER
  • PRIVACY POLICY
Scroll to top