Yard Staff – #6817 – L
Turkstra Lumber
We are a family owned and operated business that has served Hamilton and the Niagara Region for over 65 years. With 11 retail and 2 manufacturing locations and over 250 employees, we still manage to maintain traditional values and continue to develop and find new ways to support our communities by providing quality services and building products, creating job opportunities and working with various community outreach programs. Our motto “Always on the Level” is as old as the company itself and we still proudly stand behind and try to live our motto with every interaction.
Position Summary:
Yard Staff are responsible for the customer service experience for contractors, builders and customers in the yard. Yard Staff adhere to all Health and Safety guidelines to ensure the safety of themselves and everyone in the yard.
Customer Service:
- Greets and advises customers by providing useful knowledge of products and services; using resources where required
- Processes customer orders by locating and loading product into customer and company vehicles, exercising proper load building, securing and unloading techniques
- Follows Turkstra's approach to World Class Customer Service
- Seeks to earn 100% of the customer's business (100% wallet share)
- Operates forklift in a safe manner when moving product up to 48’ long
Daily Operations:
- Responsible for maintaining branch appearance according to branch standards guidelines
- Ensures machinery maintenance by completing daily checks
- Contributes to a positive team environment within the branch and throughout the company
- Schedules work and ensures completeness
Additional Duties and Responsibilities:
- Responsible for any and all other duties as may be required from time to time in accordance with proper training and certification requirements
Education/Experience Requirements:
- General interest in the construction industry
- Experience or knowledge with related products and services
- Vocational training is an asset
- Experience of construction industry is an asset
- Load building, securing and dumping experience is an asset
Abilities/Skill Requirements:
- Customer focused
- Communication skills, both verbal and written
- Product Knowledge
- Detailed oriented
- General math skills
- Ability to work in a fast pace work environment
Physical Requirements:
- Required to lift heavy material/objects
- Ability to work in outdoors in all weather conditions
This position has the potential to lead to a leadership role within 6-12 months of start.
