Administrative Assistant – #7503 – A
Job Developer:
Paul Robertson
Vitality Health & Wellness Centre
Vitality are a multi-disciplinary paramedical clinic with locations in both Binbrook and Smithville. This position is for administrative assistance moving toward clinic management. Opportunity for part or full time hours. Support available for courses in social media management, website design and management, and clinical management for the right candidate.
Duties:
- Ensuring optimal patient care through friendly, enthusiastic, and professional service with all patients and team members
- Answering of telephone calls, responding to e-mails and voicemails, greeting patients and visitors and providing excellent customer service for all questions or concerns
- Operating point of sale (POS) transaction terminal for accepting payments
- Completing accurate clinic billing and following up on accounts receivable as required; this entails invoicing and collecting through online billing portals (Telus Health and Provider Connect)
- Assisting with laundry
- Cleaning of clinic common areas
- Following all Covid19 related protocols and ensuring compliance of patients upon entry to clinic
- Managing social media presence of clinics
- Ensuring supply and stock of clinic needs (cleaners, paper products, etc)
- Increased and added responsibilities as comfort and competence increases
Requirements:
- Excellent communication (oral and written) and interpersonal skills to maintain effective rapport with patients and staff members
- Reliable and have some flexibility with hours
- Solid Computer skills required
- Ability to exercise good judgment, be resourceful, and possess strong organizational skills
- Ability to investigate, understand, and resolve issues that arise from billing, collections and multiple funding sources
- Able to adapt to change with clinic operations to continuously learn strive for improved patient care
- Knowledge of Quickbooks and bookkeeping an asset
Working Conditions:
In office required at either (part time) or both (full time) clinics. Independent transportation necessary. Hours are flexible to a certain extent and we can work with the successful candidate to set days and times that will work, including some evenings and Saturdays.
