Day Camp Administrator -#4355 -A

• Assist with promotion and marketing of Day Camps across the Niagara Region
• Support and trouble shoot the registration process refund requests and invoicing
• Track and compile reports and statistics for the use of the YMCA and its partners
• Answer phone calls and emails and return inquiries in a timely manner
• Communicating to various camp sites throughout the Niagara Region
• Manage and update the staff tracking lists, time off requests and schedules
• Timely and effectively communicate with camper families
• Assist with the hiring and recruitment of camp staff as required
• Frequently update our Day Camp social media networks and website
• Assist with the payroll process on a bi-weekly basis
• To greet, welcome and serve members, volunteers, participants, and parents with prompt courteous service
• To act as a liaison to prevent or resolve problems
• Responsible for providing excellent member service following YMCA Priority SAM 2.1 standards and principles
• To support and work as part of a staff/volunteer team by remaining flexible (willing to learn new skills, alter shifts)
• To act as part of a team to ensure the safety and security of staff and participants
• Participate in training and adhere to the YMCA Child Protection Policies and Procedures as established by the YMCA of Niagara
• Generating Day Camp statistics, and set up automated camper calls on a weekly basis
• Manage Day Camp uniform and swag inventory, track distribution and sales
• Complete additional administrative projects as required

• Minimum 2 years administrative or customer service experience
• Strong verbal and written communication skills in person, by phone and email
• Sound judgement and decision making skills
• Strong organizational skills, ability to multi task, and thrive in a busy work environment
• Energy, enthusiasm and flexibility
• Applicants must be a minimum of 18 years of age
• Proficient using Microsoft Word, Excel, and web based programs
• Knowledge of the Unison registration program is an asset
• Knowledge of YMCA of Niagara Day Camp programs is an asset
• Current Standard First Aid and CPR-C
• Criminal Reference Check with Vulnerable Sector Screening [within 1 year from date of issue]

CORE COMPETENCIES:

• Child and Youth Focused: Commits to assisting growth and development among children and youth
• Commitment to Organization Vision and Values: Demonstrates and promotes a personal understanding of and appreciation for the mission, vision, strategic outcomes and values of the YMCA
• Communication: Communicates in a thorough, clear and timely manner and supports information sharing and goal achievement across the YMCA
• Planning and Organizing: Establishes a clearly defined and effective course of action for self and others to accomplish short and long term work goals
• Problem Solving: Identifies an issue and works towards a solution

Interested applicants are invited to submit a cover letter and resume along with documentation to verify completion of (or in process of completing) Standard First Aid/CPR(C) by noon on January 27, 2018 to:

E: yjobs@niagara.ymca.ca F: (905) 735-2299

Please indicate position applying for in the subject line of your email. Internal applicants are expected to notify their supervisor before applying. Only those applicants being considered for an interview will be contacted. Accessibility accommodations and materials in alternate formats for individuals with disabilities can be arranged upon request. For more information on other opportunities at the YMCA of Niagara please visit: ymcaofniagara.org